Warranty & Refund

14-Day warranty

  • We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 14-Day warranty for our products.
  • After the 14-Day warranty period ends, we try our best to provide as much assistance as possible with any manufacturer defect problems that may arise. We value your business, and always try to work out the best possible solution to issues on a case-by-case basis. We strive to be as reasonable and fair as possible and hope our customers reciprocate.

What should I do if I received DOA or Wrong order item?

  • Please contact our customer service team by email at MarkShi9008@gmail.com with a description of the problem along with your order number, We will get back to you within 24 hours in business days, and sincerely apologize for any inconvenience.

Order changes & Cancellations

  • Please submit any change or cancellation via email to MarkShi9008@gmail.com. Once the order has been shipped, we will not be able to cancel your order.